Technology is very important to almost every business. Staying competitive without the most sophisticated tech tools is often a difficult task. Upgrading to new SaaS based system can sometimes be expensive initially but will save you money in the long term.
The choices can also be confusing, and possibly disastrous if you make the wrong choice. So how do you make the right choice for your business? You start by researching what you need from the new system. The investment is going to be a significant so you need to carefully consider how to get the best return on your investment. Consider the following important factors.
You need to be sure the SaaS platform can deliver what you need whenever and wherever you need it. You should have access through all of your devices. The whole idea of Software as a Service technology is on demand delivery. You should have an easy to use intelligent interface. The idea is to increase productivity and streamline the processes.
The way businesses function is constantly changing. Your new technology should smoothly keep up with the changes. Everything about SaaS platforms is designed with evolution in made.
You need the capacity to scale your business to whatever comes your way, growth, increased demands, or any situation that creates the need for additional features. Your new system should be able to handle any changes without inhibiting the current business processes and inconveniencing users and customers.
So much of your company’s stored data is sensitive in nature. Customer’s and employee’s proprietary or personal information is stored out there on the cloud. It can sometimes feel like you are throwing open the files for anyone to see. Security is one of your most important concerns for a variety of reasons, not the least of which is your peace of mind.
The truth is that SAAS vendors know their future is on the line if a security breach occurs so they take every precaution to ensure that your data is protected.
Choosing the Right Vendor
Now that you know what you need from your SaaS platform it is time to find the right vendor. A few things to consider about the vendor include, what if something goes really wrong, quality of service, service level agreement, and geographic needs.
Ask potential vendors what they do in the event of a disaster. Do they have a plan? What happens to your business if their data storage facility is destroyed? Do they have a backup storage facility in a separate location, and how long before they can get up and running?
The quality of service is an infrastructure issue. You should ask the SaaS provider about their infrastructure because your quality of service, like speed and quality of data exchange, is affected by their infrastructure.
Many companies conduct business internationally. You need to ensure that the SaaS provider you intend to use provides global solutions. Some countries restrict access, and this most certainly will have a negative effect if you use a SaaS provider not equipped for the situation.
Invest the time to educate yourself before making a choice. The time investment is clearly as important as the financial investment. Understanding what you need to run your business, how much you can afford to spend, and what questions to ask, will help you address all your concerns. With your concerns addressed you will feel confident in your choice.