How does a travel management company work?

A travel management company (TMC) is designed to assist your business travel program with the day-to-day operations, including travel booking and traveller safety. A good TMC can provide your company with technology for all of your travel program's stakeholders, including travellers, their managers, and your finance team. Working with a TMC can improve the efficiency of your travel program.

How are we different from other travel agencies?

Most business travel agencies are the same. Locomote is a technology-led and experience focused travel company that brings together industry leading technology, support, expertise, experience into a single platform - visit our 'difference page' to find out more.

What are some of the common tasks of travel agents?

Travel agents are ready to assist you with travel bookings, changes, and cancellations. They can search inventory across multiple suppliers through a global distribution system (GDS), allowing them to find the best business travel options quickly. Travel agents typically field support requests via phone, email, and in-app chat. They can also pull up airline and hotel policies to clarify the options when a traveler is considering changing their business travel itinerary.

What is a travel management platform?

A travel management platform (like Locomote) is the technology that automates and streamlines corporate travel management. Allowing employees to book business travel within budget, help managers approve and review non compliant travel requests and help the finance team gain visibility into budget management and forecasting.

How do travel management companies make money?

Travel management companies (TMCs) may make money through a commission earned on travel bookings or by charging a booking fee. A great TMC saves clients money through negotiated discounts and a reduction in the time it takes to book, manage and reschedule trips. This more than covers the cost of using a TMC.

Corporate travel management built to save you time, costs and headaches.

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Guaranteed time & cost savings

No long term contracts

Rated 4.87 on Google & Trustpilot

Guaranteed time & cost savings

Before Locomote:
‍Traditional travel agent booking processes create delays and add unnecessary costs. Increasing your time, and your effort.

vs.

After Locomote:
Everything’s managed in a simple and reliable platform. Backed by our world-class travel network that saves you time and money.

We've helped companies like these and many more travel simpler, faster and safer.

The Ultimate Business Travel Experience.

Save Time & Cost

Get more options with personalised results, making it easy to book in minutes and manage every step of the journey in one place.

Market Leading Technology

Get access to everything you need to build, manage and measure a high performing travel program, right at your fingertips.

Control & Visibility

With real-time control and visibility into spend, you can leverage insights to quickly adjust policy. With our travel reporting you have total control.

Dedicated Travel Team

Get 24/7 365 access to our network of travel experienced travel agents. They are just a tap, click or call away.

“The platform is so easy to use and the team are awesome.”

Jacqui

Make your business travel program better, faster and safer.

Better business travel

See why thousands trust us with their business travel.

Get more options with personalised results. Search, book and approve in minutes.

Faster business travel

See why everyone loves how easy it is to work with us.

“The feedback from the team has been amazing.”

Ben

“We streamlined the entire booking process.”

Belinda

Get 24/7 access to your dedicated travel expert. It’s like having a travel agent in your pocket.

Safer business travel

Never get stuck at the airport again, travel with peace of mind.

Our Net Promoter Score

Leading the industry as rated by our customers.

The Net Promoter Score is the world’s leading metric for measuring customer loyalty. It comes from the question, “How likely is it that you would recommend your company to a friend or colleague?”

According to SurveyMonkey's global benchmark data. Which accounts for the NPS of more than 150,000 companies, the average score is +32. Below is a snapshot of some leading companies and how we compare.

You might notice no business travel companies as they don't publicly share their NPS Score... wonder why?

See Locomote in action

Company

NPS Score

Updated 27th January 2023

What others have to say

We've helped thousands get control of their business and travel simpler, faster and safer.

Absolute time saver!

Locomote is definitely an absolute time saver when it comes to arranging and rescheduling travel.

Taylah Alexander

Operations Coordinator

Excellent travel platform

Really great customer service from the team, including trouble shooting assistance when required.

Amanda Chan

Office Manager

Great customer service!

We are happy to be working with them.Locomote has great customer service and expectational in helping our team.

Jeanette Boutros

Executive Assistant

Time and cost-effective

Since joining Locomote, our business travel has become a much more time-efficient and cost-effective process.

Dayna Dennett

People & Culture Coordinator

So easy to use!

The platform is easy to use and the team at locomote are responsive if there are problems or questions.

Jacqui Loveridge

Chief Financial Officer

We are never leaving!

Since moving to Locomote our business travel has been so smooth and easy I wish I used them in my other company.

Grace Munrow

Head of Finance

Did we mention, We are the world's first tech-led travel B Corp?

Instead of focusing solely on profits, B Corp businesses examine the bottom line and strive to improve the environment and their communities. Certified B Corps are pioneers in the worldwide movement for a more balanced, inclusive, and green economy.

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