Regal Rexnord is an international manufacturer of motors, bearings, gearing, conveying, blowers, electric components, and couplings.
Our products are used in a variety of industries, including aerospace, automotive, construction, material handling, and different types of products that keep the world moving.
At Regal Rexnord, we believe that the customer should always come first.
We started using Locomote when we realised that our traditional travel agency wasn't providing the fast and efficient service that we needed.
The main reasons for our move was due to the speed and simplicity of Locomote’s corporate travel platform, as well as the ability to book flights, accommodation, and car rentals all in one place.
Another key factor was the 24/7 support available from the travel team. This was especially important to Regal Rexnord as we have employees based all over the world, in many different time zones.
Since making the switch, we have been able to streamline our business travel bookings, saving both time and money.
Our employees are also very happy with the new system, as it’s much easier to use than the old one our team had to use.
What Business Travel Issues Regal Rexnord Experienced in a Traditional Agency?
Beforehand, Regal Rexnord had to deal with various hassles and headaches when booking business travel through their traditional agency.
With many employees travelling both domestically and internationally on a regular basis, the company was spending way too much time managing travel logistics. Not to mention, the process was extremely costly.
Some of the issues Rexnord experienced were:
- Inability to get real-time updates: Because traditional travel agencies aren't online, it was difficult to get updates on flights or changes in schedule. This made coordination a nightmare, especially when travelling internationally. There was a lack of communication between the agency and the Rexnord employees. This resulted in missed or delayed flights, as well as other travel-related issues.
- Inefficient booking process system: The original manual booking process was very inefficient. It would often take days or even weeks for everything to be booked. This was due to the fact that traditional travel agencies have to go through a middleman to book flights that can be booked directly with the airline.
- Lack of transparency around pricing: The traditional travel agency Rexnord was using did not provide transparent pricing. This made it difficult to know how much the company was actually spending on travel, and it was difficult to understand how traditional travel agencies marked up their prices. This lack of transparency often resulted from us paying more than we should have for business travel.
How Locomote Helped Regal Rexnord
Facing a stressful, inefficient booking process with a traditional travel agency can be a big headache for any business traveller.
In resolving these issues, it was a no-brainer for Rexnord to switch to Locomote. They provide a corporate travel booking platform that is simple, efficient, and cost-effective.
Here are some of the benefits Rexnord has experienced since switching to Locomote:
Effective Invoices and Payments
Before, Regal Rexnord would receive a monthly statement from our travel agency with all of our charges for the month. This made it difficult to track spending and budget for future travel.
With Locomote, we are able to see all of our travel expenses in one place and can easily export this data for accounting purposes that help with forecasting.
We are also able to manage our payment methods and have more control over when we pay for our business travels.
This has helped us to better manage our cash flow and avoid late payments. Our travel expenses are now much easier to track, and we have more control over our budget to ensure we are spending wisely.
Quality Booking Management Tool
The travel agency we were using did not have an online booking management tool, so all of our bookings had to be made over the phone or in person. This was time-consuming and often resulted in errors. With Locomote, we are able to manage all of our online bookings in one place. This has saved us a lot of time, and we no longer have to worry about mistakes being made that could cost us money.
The old-fashioned way of handling a travel agency was not beneficial for Regal Rexnord. Because of this, we decided to switch over to Locomote.
This new system has helped us in various ways to make our travel experiences much better. We are able to get the best deals on flights and hotels, and we can easily track our spending. This has helped us to save money and reinvest it in our business.
Amazing Customer Service
The customer service and support from our traditional travel agency wasn't up to scratch. We often had to wait a long time for someone to help us with our bookings or answer our questions.
With Locomote, we are able to get the help we need right away. The customer service team is always available to answer our questions and help us with our bookings.
Because of their tailored approach and great customer service, we’ll continue to use Locomote for all of our business travel needs. The company is the perfect choice for business travel and also for personal travel.
Conclusion
With the growth of technology, there has been a big shift in the travel industry. Traditional travel agencies are no longer the only option for booking travel.
There are now reliable online booking platforms that are simple, efficient, and cost-effective. Understanding why people move from a traditional travel agency to Locomote can help any business make the decision to do the same.
Since making the switch, we have been able to take advantage of quality booking management tools, amazing customer service teams, and effective invoicing and payments.
